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Incident Response Policy

Counsel has not reviewed this draft. It is not the contract.

Last updated: February 06, 2026

Overview

We maintain a plan for detecting, responding to, and recovering from incidents (e.g., breaches, outages).

Detection & Reporting

Monitor via logs (Winston); users report via support. Incidents classified (low-high).

Response

We read reports at jfeliciano@scottapplications.com. We contain what we can and tell affected people when a state breach-notice law, including Texas, requires it. This draft does not promise a one-hour on-call or a 72-hour clock.

Recovery & Lessons

Restore from backups; post-incident review within 7 days. Updates to policies as needed.

Report incidents: jfeliciano@scottapplications.com

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