End-to-End Reporting Process

1. Submission: Submit reports via email to jfeliciano@scottapplications.com with the subject "IP Infringement Report". Use the template below or provide equivalent details. Include evidence (e.g., screenshots, links).
2. Acknowledgment: We will confirm receipt within 3-5 business days and may request additional information.
3. Review: Our team investigates by verifying the claim against user content, applicable laws (e.g., DMCA for copyrights), and our Terms. This may take 5-10 business days.
4. Action: If valid, we notify the user, remove infringing content, issue warnings, suspend/terminate accounts, or preserve records for legal purposes. For counterfeits, we may report to authorities.
5. Resolution/Appeal: Users can appeal via counter-notification (provide evidence of legitimacy). We notify both parties of outcomes. Repeat offenders face permanent bans.
6. Record-Keeping: All reports and actions are logged for compliance and audits.

We act in good faith but are not liable for user content. This process aligns with our Acceptable Use Policy and Terms of Service.

Infringement Report Template

Subject: IP Infringement Report - [Your Company/Brand Name] 1. Reporter Information: - Name: - Company (if applicable): - Email: - Phone (optional): - Relationship to IP (owner/agent): 2. Infringing Content: - User/Seller Name or Account ID (if known): - Description of infringement (e.g., counterfeit product in inventory): - URL or location in Scott Apps (e.g., invoice ID, inventory item link): - Date discovered: 3. IP Details: - Type: Copyright / Trademark / Patent / Other - Description of your IP (e.g., trademark registration number, copyright title): - Proof of ownership (attach registration, examples): 4. Evidence: - Screenshots/links showing infringement - Comparison to authentic item 5. Good Faith Statement: "I have a good faith belief that the material is infringing. The information is accurate. Under penalty of perjury, I am the owner or authorized agent." Signature: ____________________ Date: __________

Changes to This Policy

We may update this policy. Continued use constitutes acceptance.

Contact Us

For questions, email jfeliciano@scottapplications.com.